Lexlegis AI

Demo Executive

The Demo Executive is responsible for conducting product demonstrations, educating potential and existing customers on product features, and ensuring a seamless onboarding experience. This role requires excellent communication skills, product knowledge, and the ability to engage with customers effectively. The ideal candidate should be confident in presenting, addressing customer concerns, and supporting the sales team in driving conversions.



Key Responsibilities:

    1. Product Demonstrations

    • Conduct live and virtual product demonstrations for prospective and existing customers.
    • Clearly explain product features, benefits, and applications tailored to customer needs.
    • Customize demo sessions based on customer industry and requirements.

    2. Customer Training & Onboarding

    • Guide customers on product usage, best practices, and troubleshooting.
    • Ensure smooth onboarding by providing hands-on training sessions.
    • Address customer queries and clarify doubts to enhance user adoption.

    3. Sales Support & Lead Conversion

    • Work closely with the sales team to support lead nurturing and conversion.
    • Assist in identifying customer pain points and demonstrating how the product meets their needs.
    • Provide follow-up support to address customer concerns post-demo.

    4. Market & Competitor Awareness

    • Gather customer feedback and share insights with the product and sales teams.
    • Stay updated on industry trends and competitor offerings to enhance demo effectiveness.

    5. Reporting & Documentation

    • Maintain records of demo sessions, customer feedback, and follow-ups.
    • Prepare reports on demo effectiveness, customer engagement, and conversion rates.

    Qualifications:

  • Bachelor’s degree in Business, Marketing, IT, or a related field.

    Experience

  • 1-3 years of experience in product demonstrations, sales, or customer support.

    Skills Required:
  • Strong communication and presentation skills.
  • Ability to simplify complex concepts for diverse audiences.
  • Customer-focused mindset with a proactive approach.
  • Proficiency in CRM tools, MS Office, and presentation software.

%FOOTER_POWERED_BY%breezy