Branch Administrator (Pune)

Branch Administrator

The Branch Administrator is responsible for overseeing the day-to-day administrative and operational functions of a branch. This role ensures smooth office operations, compliance with company policies, and efficient coordination between different departments. The ideal candidate should have strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively.

Key Responsibilities:

1.Branch Operations & Administration

• Oversee daily administrative activities to ensure smooth branch functioning.
• Maintain office supplies, equipment, and facilities, ensuring proper upkeep.
• Handle correspondence, documentation, and record-keeping for the branch.

2. Staff Coordination & Support

• Assist in employee onboarding, attendance tracking, and leave management.
• Ensure adherence to company policies and procedures at the branch level.
• Support employees with administrative needs such as travel arrangements, payroll coordination, and HR-related queries.

3. Financial & Inventory Management

• Monitor and manage branch expenses within the allocated budget.
• Handle petty cash, vendor payments, and expense reporting.
• Maintain inventory of office supplies and ensure timely procurement.

4. Customer Service & Front Desk Management

• Oversee reception activities, ensuring prompt handling of customer inquiries.
• Assist in customer interactions and service requests, escalating issues when needed.
• Ensure high levels of customer satisfaction through efficient branch operations.

5. Compliance & Reporting

• Ensure branch compliance with company policies, legal regulations, and safety standards.
• Prepare and submit daily/weekly/monthly reports on branch activities, expenses, and performance metrics.
• Liaise with regulatory bodies and auditors when necessary.

6. Vendor & Facility Management

• Coordinate with third-party service providers for office maintenance, security, and housekeeping.
• Negotiate contracts and service agreements with vendors.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
  

  Experience

• 3+ years of experience in branch administration, office management, or a similar role.

  Skills Required:
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, PowerPoint) and administrative software.
• Basic knowledge of financial management and budgeting.
• Ability to handle confidential information with integrity.
• Problem-solving and decision-making skills.